Here, you can dive into our collection of past blog posts, news updates, and important announcements.
And Open the Door to Better Work Whenever people worry about AI taking over jobs, customer service is usually at the top of the list.
Big Support Without the Big Budget When you think about artificial intelligence (AI) in customer service, you might picture massive corporations with deep pockets and
How Smart Support Drives Sales and Loyalty E-commerce is booming. But so are customer expectations. Shoppers want answers instantly, help at any time of day,
How Smart Automation Can Grow Your Store Running a successful Shopify store is exciting. But as orders and customers grow, so do the questions. Where’s
Smarter Support, Happier Visitors Today’s customers expect answers now, not tomorrow. Your website is often the first place they go looking. Whether you run an
Why It’s a Game Changer In today’s digital-first world, great customer service isn’t just a nice-to-have. It’s a key driver of growth and loyalty. But
Level the Playing Field For small businesses, delivering great customer service can be one of the biggest challenges. opportunities, and growth. But when you’re managing
The Smart Evolution of Support Customer service is no longer just about call centers, long wait times, or copy-paste responses. With the rise of artificial
And How It Can Be Fixed If you’ve ever yelled “Representative!” at your phone while stuck in an endless loop with a chatbot, you’re not
Finding the Right Balance In today’s digital age, customer service looks very different than it did just a decade ago. Gone are the days when
